Have you ever wondered why there tends to be an unsatisfactory rate of personnel related discrepancies despite employees receiving continuous training?
Working within the pharmaceutical or medical device discipline, you are aware of how imperative it is to maintain high standards of compliance. Mere mistakes resulting from poor personnel handling are just not acceptable!
What if there was a way to significantly decrease those inconsistencies in the workplace? What if you could compel not only employees, but also Customers/Suppliers to behave in a desired manner?
In this fun, yet highly informative course, you will be introduced to the idea behind decreasing human errors through behavioural science, covering: methods of persuasion, choice architecture, nudging, and behavioural design. You will also understand the process the mind goes through when having to make changes. You will then analyze previous case studies alongside the instructor and finally utilize theories and tools that have been validated to work to shape and change behaviour.
This lesson is 65% theoretical (with countless examples) and 35% practical (quizzes and group work is given).
*Quizzes will cover these areas throughout the course
By the end of the two-day course, attendees will gain the skill set necessary to know which construct the behavioural issue(s) originates and the steps needed to initiate the stages of change. This course will provide the attendees with more tools to strengthen their competences within:
They will also have a general understanding on which behavioural strategy/strategies should be considered when needing to fix a problem or increase a good behaviour (each discrepancy must be approached independently). Attendees will also have a solid sense of mapping the context of the unwanted behaviour and know the process needed for proper design steps to the behavioural strategy elected
This course is intended for:
This course is available as an In-House Training course. Let us know if you wish to customize a course or if you are a large group with the same requirements.
Leading specialist with long experience of training are guiding you through regulations, guidelines, interpretations, requirements and applications.
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