Instructors

Dr. Peter L. Knepell

Dr. Pete Knepell is president of Peak Quality Services in Colorado Springs, CO. Since 1988 he has trained thousands of professionals in quality systems and quality improvement methodologies. His past clients include: several defense agencies, the Canadian Red Cross, Sony, Corning, Texas Instruments, Xerox, Hewlett Packard, Heritage Valley Health System, GlaxoSmithKline, Amgen, GE Healthcare, Roche Diagnostics, Creation Technologies, SORB Technology, Baxter, Medtronic, Stryker, Zimmer, Varian, Ventana Medical Systems, and Johnson & Johnson.

He helps his clients apply innovative methods and technologies to enhance process quality improvement.  These include: process validation, risk management, statistical process improvement, software quality improvement, and Lean Six Sigma.  For example, Pete directed a team that developed a Continuous Process Validation system for a large pharmaceutical firm.  This system integrated a database with a graphical user interface (GUI) and a sophisticated statistical package.  It was a validated system that meets FDA regulatory requirements. It was used to display and analyze historical and real-time data to monitor and improve product quality.